Level 2 Award for Spectator Safety
Course Overview:
The Level 2 Certificate in Spectator Safety (formally known as L2 NVQ) is designed for individuals who are already employed or seeking employment in positions such as Crowd Safety Steward, Response Security Officer or Event Support. It aligns with the Skills Active Spectator Safety National Occupational Standards, which are recommended as the minimum qualification level in the SGSA's Green Guide for Safety at Sports Grounds.
Completion of this qualification is a pre-requisite for obtaining employment in roles that involve large scale event and crowd control, including Sports Stadiums, Concerts, Racecourses, Festivals, Arenas, and other settings that handle large crowds.
This Course is a MANDATORY REQUIREMENT to work in Sports Stadiums. As part of this qualification, you are required to complete a work or industry placement experience throughout the qualification's duration prior to certification. Your tutor/assessor will visit your place of work to observe your practice and conduct practical assessments within the context of your typical work or placement patterns.
Unit 1: Prepare for Spectator Events
- Understand how to prepare for stewarding activities
- Understand how to identify and respond to hazards
- Be able to prepare for stewarding activities
- Be able to identify and respond to hazards
Unit 2: Assist with the Movements of Spectators and Deal with Crowd Issues at Events
- Understand how to control the entry, exit and movement of people at events
- Understand how to deal with crowd issues
- Be able to follow and implement procedures for the entry, exit and movement of people at spectator events
- Be able to identify and deal with crowd issues
Unit 3: Help to Manage and Resolve Conflicts
- Understand how to engage with client groups in conflict situations
- Understand how to follow procedures to resolve conflict situations
- Be able to engage with client groups in conflict situations
- Be able to follow procedures to resolve conflict situations
Unit 4: Deal with Incidents at Spectator Events
- Understand how to deal with incidents at spectator events
- Be able to deal with incidents at spectator events
Unit 5: Support the Work of your Team and Organisation
- Understand how to work effectively with colleagues
- Understand how to improve own work
- Understand how to help support and improve the work of own team and organisation
- Be able to work effectively with colleagues
- Be able to improve own work
- Be able to help to improve the work of the organisation
